SERVICE FEES
Southern Women's Health is a Private Billing practice. From December 1, 2023, concession gap fees will apply for some consultations for those under 16 and those with a health care or pension card. Please see the details below. For all other women with a Medicare card, there is a time-based gap fee for all consultations.
For women without a pension or health care card but with a Medicare Card, consultation gap fees are time-based as below:
Under 10 minutes: $45
10-19 minutes: $50
20-29 minutes: $55
30-39 minutes: $60
40-49 minutes: $65
50 minutes and over: $75
This applies to the first appointment with the doctor and all follow-up appointments.*
Please see the table below, which displays the approximate fee schedule and how to obtain your rebate quickly after your visit.
** Changes to Bulk Billing Policy for concession card holders from December 1, 2023
A Concession Gap Fee of $30 will apply for those under the age of 16 and those with a concession or pension card for the following appointments:
All first-visit appointments
Follow up Face-to-face consultations that are 30 minutes or over
Follow up Telehealth consultations that are 20 minutes or over
Please note that you will pay the full amount (gap fee plus item number fee) at the end of your consult, with the rebate being processed for you at the end of the consult so that you receive your rebate quickly. This happens immediately if you have a debit card and are in the practice.
Telehealth appointments are available. If you have seen Dr Danielle Sammut at Southern Women's Health in the last 12 months for a face-to-face consultation, with a gap fee depending on time, as above.
If you have not seen Dr Danielle Sammut at Southern Women's Health in the last 12 months, ONLY sexual and reproductive health consultations** are eligible for a Medicare Rebate. For all other first-visit telehealth consultations (i.e. mental health and general consultations), there will be a private fee with no rebate, as Medicare does not cover these consultations. The private fee will be the equivalent of the Medicare consultation amount plus the gap fee. This will continue until you are able to come into the centre for a face-to-face consultation. Please note that this is a Medicare rule placed on all general practitioners, and we cannot alter this. The following link provides more details.
Although you do not require a referral from your GP, a referral is welcomed.
If you have any questions about service fees, please email info@southernwomenshealth.com.au or call the centre.
** A sexual and reproductive health consultation includes those relating to:
Menstrual Problems (e.g. period pain, abnormal bleeding, heavy bleeding, prolonged periods etc.)
Contraception
Family Planning
Preconception care
Fertility
Menopause
Sexual Health
STI screening
Vulval and Vaginal symptoms
Libido issues
Endometriosis
Polycystic Ovarian Syndrome
* Please note that the gap fee also applies to all follow-up appointments, including those for results.
APPOINTMENT CANCELLATION POLICY
We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that scheduled appointments be cancelled at least 24 hours in advance.
At Southern Women’s Health we want to be available for your needs and the needs of all our patients. When a patient does not show for a scheduled appointment, other patients lose the opportunity to be seen.
There is a fee of $65 for appointments that are cancelled within 24hours or if you do not attend your appointment.
FEE SCHEDULE
Southern Women's Health
The total fee is the amount Medicare pays for a consult plus the gap fee ($45 for consultations <10 minutes, $50 for 10-19 minutes, $55 for those 20-29 minutes, $60 for 30-39mins, $65 for 40-49 minutes and $75 for consultations 50 minutes or longer). At the reception, you will be charged the total amount. However, the rebate can be processed on the spot so that the rebate (fee minus the gap) is returned to your debit card.
If you do not have a debit card with you on the day, that is okay, too. We can submit the claim electronically for you. Alternatively, we can print you a receipt, which you can claim online yourself with Medicare. For information on how to make your own claim click here.
** Please be aware that an alternative item might be applicable to your consultation, depending on your presentation. Therefore, the initial total fee might vary. However, your out-of-pocket gap will always be approximately $45 or $75, depending on the duration of the visit, unless otherwise discussed with you prior to your consultation.
Payments for telehealth appointments can be made over the phone or through our Hotdoc secure payment system. You will receive an SMS with the payment details following your telehealth appointment. Please note that there is a processing fee for all Hotdoc payments.
<10 mins
SHORT CONSULTATION
Total fee - $86.4
Medicare Rebate - $41.40
Out of Pocket - $45
10-19 mins
STANDARD CONSULTATION
Total fee - $91.2
Medicare Rebate - $41.20
Out of Pocket - $50
20-29mins
LONG CONSULTATION
Total fee - $141.1
Medicare Rebate - $81.10
Out of Pocket - $55
30-39 minutes
PROLONGED CONSULTATION
Total fee - $141.1
Medicare Rebate - $81.10
Out of Pocket - $60
40-49 mins
PROLONGED CONSULTATION
Total fee - $183
Medicare Rebate - $118
Out of Pocket - $65
>50 mins
EXTENDED CONSUTATION
Total fee - $193 or $266.2
Medicare Rebate - $118 (40-49mins) $191.20 (>60mins)
Out of Pocket - $75